| Boise
State Home |
Telephone Services Price
List
Effective June 1, 2006
|
Telephone
Services |
Cisco System
IP Equipment & Lines
|
Description
|
Monthly Charge
|
|
SciTec
IP7905/7912 |
Available
only until buildings are re-wired. IP Phone, Basic,
Non-Display Phone, with Line and Voicemail, placed in specific buildings
until re-wire is complete.
IP Phone, Small Display with data line and
voicemail. |
$19.00
$20.00 |
|
IP7910
No Longer Available |
IP Phone, Display, No-Speaker
(requires upgraded wiring) with data line and voicemail - No longer
available. |
$20.00 |
|
IP7960 |
IP Phone, Display, Two-Way
Speaker with data line and voicemail. |
$30.00 |
|
IP7914 |
IP
Phone Expansion Module for IP7960 equipment, price includes an IP7960
phone. Available only after OIT consultation - special
order. |
$40.00 |
Conference Phone |
Polycom Conference Room
Telephone with Analog Line |
$35.00 |
Analog Line Equipment, Analog Line VM |
A digital data line for an Fax, credit card machine,
analog-sets, other non-Boise State equipment, etc. |
$30.00 |
| Active
Telephone Port |
Continuous
live
port for conferencing equipment, ie. a conference phone, must
have a current phone for this option. |
$5.00 |
Additional Options
|
Description
|
Monthly Charge
|
|
Additional Display Number/Line Only
|
Additional Line, directory
number, installed on existing Boise State equipment or ext. |
$2.00 |
Alarm
Line or Elevator Line |
Charge for an Alarm Line
or Elevator Line |
$15.00 |
|
Call Queuing
|
A
full-featured solution for managing customer contact centers.
Callers dial a main queue number for a department and are routed to the
next available representative or are placed in a queue for the next
available representative. Monthly charge is for 5 Queue Agents (phone stations) with 10 Resources (calls in Queue).
Additional Queue Agents, Resources, and Administrators are $5.00 each per
month. Basic set-up charge for labor is $500. |
$50.00
Per Month
|
Call
Tree |
Voice mail tree. Setup costs =
$125 per tier. Monthly Charges are $15.00 for the tree extension
(initial key) and $5.00 per additional key press. |
$15
for Initial Key
$5 for Each Addl. Key Press |
| Cisco
Attendant Station |
Computer software which allows call answering and tracking from a central
operator/receptionist, requires installation of an IP 7960. Requires
IP 7960 phone set at $30.00 per month. |
$10.00 |
Circuit
Line |
Charge for a circuit
line or dry pair connection. Requesting department attaches equipment or line to the
circuit. Telephone Service Request required for Telco access to
Boise State Equipment. |
$30.00 |
|
Conference
Call Line |
Caller
paid dial in, maximum of 8 participants, no set-up fee. Permanent
numbers can be arranged. |
$30.00 |
Headsets |
User
supplied, OIT provides recommendations for purchase, but does
not support headsets. |
See Chart |
|
Forwarded Extension |
Extension
is forwarded to another extension using telephone management
software. |
$2.00 |
|
Hidden Extension |
Extension
masked by another extension to prevent caller identification. |
$2.00 |
Hot
Line |
Charge for a preprogrammed
number to be automatically dialed when a special key
is pressed. |
$2.00 |
|
Multiple Display Numbers (MDN’s) |
Display of additional
extensions on a telephone. Hourly Rate for Set-Up. |
No Monthly Charge |
|
Pilot Number
|
Hunt Groups provide call
distribution to a pre-defined group of stations when a hunt pilot number
is dialed. Setup fee is charged. |
$5.00 |
|
Saved Extension |
Extension Saved for
Later Use |
$2.00 |
Voice Mailbox
|
Charge for an additional
Mailbox on an extension or a Voice Mailbox Only. The monthly line charge for digital or
digital/analog lines includes one mailbox. |
$2.00 |
Labor Rates
|
Description
|
Hourly
|
|
Per Hour in 1/4 Hour
Increments |
Jobs that are scheduled
through the web request pages and processed in a normal queue. New
installations of telephone lines and equipment, data lines, new cable
installation, telephone and data line moves, adds, or changes. |
$36.00 |
|
Emergency Requests - Per Hour in 1/2 Hour
Increments |
Jobs that are specified as
emergency by the customer and require immediate resolution. |
$108.00 |
| Telephone
Repair |
Telephone repair to existing
service and equipment, except when theft, vandalism, or abuse are
involved.. |
No Charge |
|
OIT Business Services Research
Requests
Per Hour in 1/4 Hour
Increments |
Applies to requests for
materials such as copies of non-current customer toll statements or prior
service unit billings; investigations of non-current information on
service unit billings or billable repairs; and requests for other
documentation or historical records. Hourly rate does not apply to normal,
day-to-day customer service. |
$36.00 |
|
Password Resets |
Charge to reset a
lost/forgotten password. |
$9.00 Minimum |
|
Additional Telephone
Information for FY07
Arrangements for all telephone service must be coordinated through the
OIT Business Services unit. This includes service for Grants and
other entities using University services. Boise State departments or other
entities using University services should not
contact dial tone or other telephone service providers for any telephone
service. All invoices for telephone services are consolidated, paid
by OIT Business Services and charged back to departments to take advantage
of payment processing savings. Please call 426-1433 if you have questions.
The State of Idaho Contract for Long Distance Service, In-bound 800 Number
Services, and Calling Card Services, are in the process of being
awarded to Qwest. OIT Business Services will coordinate the move
from current providers to Qwest when the State contract is
finalized. Teleconference Services and Videoconference Bridging
Services have been awarded to AT&T. Long distance, calling card, and other rates are reviewed and adjusted
regularly to allow recapture of all taxes and surcharges. University
departments are not allowed to purchase pre-paid calling cards through
other Vendors due to audit, call tracking, and other issues.
Time Warner is the dial tone
provider for Boise State University.
The State of Idaho has
contracts with several wireless providers. Cingular is currently
providing the majority of service for campus departments. See the
following website for cell phone and PDA information: http://network.boisestate.edu/Telephone/cellinfo.htm.
These contracts are mandatory for agencies of Idaho State government.
Questions: Contact OIT
Business Services, OIT_Business@boisestate.edu
or call 426-1433.
|
